How to Stay in Touch with Customers/Clients

How to Stay in Touch with Customers/Clients

The relationship between businesses and their clients in is changing. It’s no longer characterized by providing a product or service that someone wants to buy. Consumers have a plethora of brands to choose from today – give them a reason to stay with you.

1. Recognize Birthdays

Everyone likes to be remembered on their birthday, and sending your customers a birthday card or birthday basket adds a personal touch to your customer relationship. Notions like these cause a person to be more likely to remember you – and choose you next time they are looking for a product or service that you are offering.

2. Offer Sneak Peeks

Another way to keep in touch with your customers as well as make them feel special is to give them previews into new products and services. This allows you to promote your new offerings and allows your customers to feel special as an exclusive group. Social media is a great platform for sneak peeks!

3. Meet in Person

Depending on the nature of your business it might be possible to meet your customers in person. This is especially important for B2B if you are hoping to get repeat business. However since the pandemic, more and more people are working from home. If that’s the case, you might want to take them out for a coffee or for lunch.

4. Ask for Feedback

An excellent way to get back in touch with customers after they have bought something from you is to ask for feedback. This not only maintains contact after the sale has gone through but can also give you valuable information about how you performed as a business.

 

The Benefits of Custom Gifts

THE BENEFITS OF THE PERSONALIZED GIFTS

Personalized gifts are currently the in thing as far as the giving and receiving gift arena goes. Many people are appreciative of the personalized gifts because it appeals to them and them alone.  This is very true of women, children, and even clients. Personalized gifts are executed in different ways.  Engraving, embroidery or even just finding that special person’s favorite interest or treat. Let’s explore some of the benefits of the personalized gifts.

PERSONAL CONNECTION

When you send someone a personalized gift, it will boost your relationship.  One of the reasons as to why many people appreciate the personalized gifts is that it allows them to exercise their personality uniquely. It might be an every day, ordinary cup with someone’s name on it, but that alone is enough to stir uncontrollable excitement.  Who doesn’t love seeing their name on products? In a nutshell, the personalized gift ascertains a connection between the two individuals and should, therefore, be something to celebrate.

SUITS ANY OCCASION

Young businesswoman unpacking gift-box in office

Personalized gifts are perfectly suited for any and all occasions.  Be it birthdays, weddings, graduation, corporate thank you and especially holiday gifts.  Going the extra “personal” mile is sure to reap rewards. Granted, it may take a little time to come up with a custom, unique gift, but in the end, your recipient will be forever grateful and not to mention appreciative.

SUITABLE FOR ALL PEOPLE

Customized gifts are suitable for all people regardless if their gender, age or relationship.  A spouse can demonstrate their love with an embroidered shirt or an engraved piece of jewelry. In the business world sending customers and clients customized gift baskets with their favorite snacks is always a winner. You can even add logo’d mugs, blankets, notepads for that extra special touch.

GREAT MARKETING STRATEGY

Customized, personal gift giving is a great marketing strategy. Companies can send their clients custom gift baskets with personalized items like pens, books, and t-shirts with their names on them.  The personal touch will always be remembered because of the uniqueness and fore thought that was put into it.  Such customers tend to stick with the company through thick and thin because they feel appreciated.  It pays to go the extra mile and learn what your customers like and appreciate. Do they have kids? Pets? Build your gift giving around what the clients interests are and make that lasting impression!

 

The Benefits of Real Estate Closing Gifts

The Benefits of Real Estate Closing Gifts

If you have ever bought or sold a house, you know that closing gifts are a common courtesy provided by realtors. It’s a way for your realtor to thank you for your business and congratulate you on your new transition. The best closing gifts tend to be ones that are both thoughtful and practical, and which can be used as you settle in to your new home. In real estate referrals and repeat business are extremely important. Let’s face it, buying or selling home can be a painful experience, so let’s end it on a high note!

Less common, but still always appreciated, are closing gifts from clients to their realtors. It’s not generally expected that you will provide a closing gift to your realtor, since, after all, you are a paying customer. But if you really enjoyed your time working together and you know that your realtor went above and beyond for you, there’s no harm in showing a bit of extra gratitude with a gift. Here are some of the best closing gifts both to and from realtors.

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